Microsoft 365 Blog

AI is at the forefront of today’s rapidly evolving digital landscape and top of mind for IT leaders worldwide. AI tools demand a robust foundation that improves security and privacy to keep organizations protected. Combing this secure foundation with productivity tools will empower every employee to take full advantage of the potential of AI.

Across industries and companies of all sizes, people are using AI to work faster and smarter, allowing teams to spend more time on more valuable strategic work. Small and medium-sized businesses (SMBs) are leading the way, using Microsoft 365 Copilot to streamline workflows, boost productivity, and drive growth.

It’s an incredible time for our customers as we continue to see the future of work come to life with Microsoft 365 Copilot product announcements and enhancements. But as much as we focus on pushing the boundaries of technology, we never lose sight of the fact that this journey is about you: our customers who use these tools to power work, teams, and businesses––and our partners who have built their businesses around helping people get the most out of Microsoft solutions.

Since we launched Microsoft 365 (formerly Office 365) to consumers in 2013, we’ve steadily delivered new apps, features, and benefits to our subscribers. These include advanced security with Microsoft Defender, creative tools like Microsoft Clipchamp, and countless enhancements to Word, Excel, PowerPoint, OneNote, and Outlook.

Every organization is looking to maximize their AI ROI, and we want to help. Each month, we’ll share how customers are using Microsoft 365 Copilot and agents to transform work and business processes, along with highlights of the latest Copilot innovations. Let’s dig in.

In today’s fast-paced market, agility is the key to success. Small and medium-sized businesses (SMBs) need an AI solution that helps them work smarter.

Microsoft 365 Copilot is becoming a daily habit for people around the world—already, nearly 70% of Fortune 500 companies are using it. Dow anticipates that Copilot will save it millions of dollars on shipping operations in the first year; at Bank of Queensland Group, 70% of users are saving two and a half to five hours per week; Eaton is speeding up internal documentation processes by 83%; and Accenture is going big, rolling out Copilot to 100,000 employees.